This Privacy Policy explains how LawyerPro (“LawyerPro”, “we”, “us” or “our”) collects, uses, shares and protects information when you use our website at lawyerpro.app, our web application at web.lawyerpro.app, and our Android application (together, the “Services”). It also describes the choices and rights available to you.
LawyerPro is a case-management tool for advocates and law firms in India. We know our users hold their clients’ confidences to a high professional standard — we aim to treat your data the same way.
Contents
1. Who we are
The Services are operated by Loopami Technologies Pvt Ltd, registered at 313, Devika Towers, Chandaranagar, Ghaziabad, Uttar Pradesh, India. For the purposes of the Digital Personal Data Protection Act, 2023 (“DPDP Act”), we act as the Data Fiduciary for personal data you provide to us as an account holder.
Where you use LawyerPro to store information about your own clients and cases, you remain responsible for that information as against your clients; we process it on your behalf to provide the Services.
2. Information we collect
Information you provide
- Account & profile: your name, mobile number, email address, and — if you choose to create a public advocate profile — your photograph, Bar/enrolment details, courts, languages, areas of practice, professional summary and public contact details.
- Practice & team: practice name and details, and the names and roles of associates or team members you add.
- Clients & matters: client contact details and case information you enter or import.
- Documents: files you scan, upload or import (including from Google Drive), and their contents.
- Payments: when you subscribe to a paid plan, payment is processed by our payment partner (Razorpay). We receive transaction status and limited details; we do not store your full card or bank credentials.
- Communications: messages you send through in-app client chat, and information you provide when you contact support or opt in to WhatsApp reminders.
- Waitlist / marketing: if you submit your email on our website, we store it to send you product updates and launch news.
Information collected automatically
- Device & log data: device model, operating system, app version, language setting, IP address, and diagnostic/crash information.
- Usage & analytics: screens viewed, features used, and onboarding steps, collected through Google Analytics for Firebase (GA4) using a pseudonymous identifier and coarse properties (such as subscription tier, onboarding status and language). Our analytics are configured to record app-usage events only and not the contents of your cases, clients or documents.
- Advertising identifiers: our Android app includes the Meta (Facebook) SDK, which may collect your device advertising identifier and app-event data to measure and improve marketing. See Analytics & advertising for choices.
- Cookies / local storage: the web app uses local storage and similar technologies to keep you signed in and remember preferences.
3. How we use information
- Provide, operate and secure the Services, including signing you in and syncing your cases.
- Discover and update your case, hearing and order information from court sources.
- Send hearing, deadline and causelist reminders and other service notifications through in-app, email and WhatsApp channels you enable.
- Process subscriptions and payments.
- Provide features you use, such as document management, translation and client communication.
- Understand and improve how the Services are used, and fix problems.
- Communicate with you about updates, security and support, and — where you have opted in — marketing.
- Comply with law and enforce our terms.
4. Consent & legal basis
We process your personal data on the basis of the consent you give when you create an account and use the Services, and for the legitimate uses and legal obligations permitted under the DPDP Act. You may withdraw consent at any time (see Your rights); withdrawing consent may mean we can no longer provide some or all of the Services.
5. Court & case data
LawyerPro retrieves case details, hearing dates, cause-list entries and orders from India’s public court systems (such as the eCourts services, High Court and Supreme Court portals, and tribunals) and links them to your account based on identifiers you provide (such as your Bar number, a CNR/CRN, or party/case details).
This information originates from public records maintained by the courts. We present it for your convenience and, where we cannot refresh it, we mark it as showing the last known status rather than presenting stale data as current. We do not guarantee the accuracy, completeness or timeliness of court-sourced data, and it is not a substitute for the official record.
6. How we share information
We do not sell your personal data. We share information only as described here:
| Recipient | Purpose |
|---|---|
| Google Firebase (Google LLC) | Authentication, database, hosting, cloud functions, push notifications and analytics. |
| Google (Sign-In, Drive, Cloud AI) | Optional Google sign-in, optional document import from your Google Drive, and AI features you invoke. |
| Meta Platforms | The Facebook SDK for app analytics and marketing measurement; WhatsApp for reminders and messages you opt into. |
| Razorpay | Processing subscription and other payments. |
| Members of your practice | Cases and related data are visible to the advocates and associates you add to a practice, according to the roles you assign. |
| Service providers | Vendors who help us run the Services under confidentiality obligations. |
| Legal / safety | Where required by law, legal process, or to protect rights, safety and the integrity of the Services. |
Each of your practices is kept separate — one advocate cannot see another advocate’s cases except through the practice sharing and role controls you set up.
7. Device permissions
The app requests the following permissions, only for the stated purpose and only when you use the related feature:
- Camera — to scan documents and to take a profile photo.
- Microphone — to record interviews or voice notes that you choose to record.
- Photos / storage — to select a profile photo or attach files.
- Notifications — to deliver hearing, deadline and causelist alerts.
You can change these permissions at any time in your device settings.
8. Analytics & advertising
We use Google Analytics for Firebase to understand usage and improve the Services, and the Meta (Facebook) SDK for marketing measurement. These tools may use identifiers and device data as described above. You can limit ad tracking through your device’s advertising settings (for example, “Delete/Reset advertising ID” on Android), and you can opt out of marketing emails using the unsubscribe link in any such email.
9. Data retention
We keep your personal data for as long as your account is active and as needed to provide the Services, and thereafter only as required to comply with legal obligations, resolve disputes and enforce our agreements. When you delete your account, we delete or de-identify your personal data within a reasonable period, subject to those requirements and to backups that are cleared on a rolling basis.
10. Security
We use technical and organisational measures designed to protect your information, including access controls that restrict each practice’s data to its own members, encryption in transit, and server-side handling of sensitive credentials such as court-data and payment keys. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Your rights
Subject to applicable law, including the DPDP Act, you have the right to:
- Access the personal data we hold about you and request a summary of its processing.
- Request correction, completion or updating of inaccurate or incomplete data.
- Request erasure of your personal data.
- Withdraw consent, and delete your account (available in-app under Profile → Delete account).
- Nominate another individual to exercise your rights in the event of death or incapacity.
- Grieve or complain to us, and to the Data Protection Board of India.
To exercise any of these rights, contact us using the details below.
12. Children
The Services are intended for practising advocates and are not directed to children. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us personal data, please contact us so we can remove it.
13. Where data is processed
Our infrastructure is hosted on Google Cloud / Firebase in the India region. Some of our service providers may process limited data outside India; where they do, we take steps intended to ensure your data remains protected consistent with this policy and applicable law.
14. Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the app or by email. Your continued use of the Services after an update means you accept the revised policy.
15. Contact & grievances
For any questions, requests or complaints about this policy or your personal data, contact:
- Privacy contact: privacy@lawyerpro.app
- Grievance Officer: grievances may be addressed to our Grievance Officer at privacy@lawyerpro.app.
- Operating entity & address: Loopami Technologies Pvt Ltd, 313, Devika Towers, Chandaranagar, Ghaziabad, Uttar Pradesh, India
We will acknowledge and respond to your request within the timelines required by applicable law.