Privacy Policy

This Privacy Policy explains how Lawyer Pro app (“Lawyer Pro app”, “we”, “us” or “our”) collects, uses, shares and protects information when you use our website at lawyerpro.app, our web application at web.lawyerpro.app, our mobile application for Android, and our mobile application for iOS (together, the “Services”). It also describes the choices and rights available to you.

Lawyer Pro app is an intelligent practice-management and case-tracking tool for advocates, law firms, and chambers in India. We know our users hold their clients’ confidences to a high professional standard under the Advocates Act, 1961 — we treat your data with the same uncompromising standard of confidentiality.

1. Who we are

The Services are operated by Loopami Technologies Private Limited, a company incorporated in India (CIN U62011UW2026PTC257643). Our registered office is at 313, 3rd floor, Devika Towers, Chandernagar, Ghaziabad – 201011, Uttar Pradesh, India. For the purposes of the Digital Personal Data Protection Act, 2023 (“DPDP Act”), we act as the Data Fiduciary for personal data you provide to us as an account holder.

Where you use Lawyer Pro app to store information about your own clients and cases, you remain responsible for that information as against your clients; we process it on your behalf as a Data Processor to provide the Services.

2. Information we collect

Information you provide

• Account & profile: your name, mobile number, email address, and — if you choose to create a public advocate profile — your photograph, State Bar Council enrolment number, Supreme Court AOR code, courts of practice, languages, areas of practice, and professional summary.
• Practice & team: practice name, chamber details, and the names, mobile numbers and access roles (Owner, Admin, Edit, Read) of associates or team members you add.
• Clients & matters: client contact details, phone numbers, and case information you enter or import.
• Documents: files you scan, upload or import, court orders you archive, and draft pleadings.
• Payments: when you subscribe to a paid plan, payment is processed securely by our authorized payment processing partners (including Cashfree Payments India Private Limited and other RBI-authorized payment aggregators). We receive transaction status and reference details; we do not store your full credit card, debit card, or bank account credentials.
• Communications: messages you send through in-app client updates, and information you provide when you contact support or opt in to automated WhatsApp causelist and hearing alerts.
• Waitlist / marketing: if you submit your contact details on our website, we store them to send you product updates and launch notices.

Information collected automatically

• Device & log data: device model, operating system (Android, iOS), app version, language setting, IP address, and diagnostic/crash information.
• Usage & analytics: screens viewed, features used, and onboarding steps on the website and in the app, collected through Google Analytics / Google Analytics for Firebase (GA4) using pseudonymous identifiers and coarse properties (such as subscription tier and language). Our analytics are strictly configured to record usage events only and never the contents of your cases, clients, documents, or private notes.
• Advertising identifiers: our mobile apps may include privacy-safe measurement tools (such as the Meta SDK) to measure marketing campaigns. On iOS devices, tracking is subject to your explicit permission via Apple's App Tracking Transparency prompt and is never linked to your confidential case or client dockets. See Analytics & advertising for your choices.
• Cookies / local storage: the web app uses local storage and secure cookies to keep you signed in and remember preferences.

3. How we use information

• Provide, operate and secure the Services, including signing you in and synchronizing your chamber cases.
• Discover and update your case, hearing and order information from public court registries.
• Send hearing, deadline and 7:00 PM causelist digests and other service notifications through in-app push, email, and WhatsApp channels you enable.
• Process subscriptions, coupon redemptions, and payments through authorized payment partners.
• Provide features you invoke, such as reading the text of documents you scan or upload (OCR), AI drafting, automated order summaries, and client WhatsApp briefings.
• Understand and improve how the Services are used, fix performance issues, and ensure platform reliability.
• Communicate with you regarding updates, security alerts, and customer support.
• Comply with applicable law and enforce our terms.

4. Consent & legal basis

We process your personal data on the basis of the consent you give when you create an account and use the Services, and for the legitimate uses and legal obligations recognized under the DPDP Act. You may withdraw consent at any time (see Your rights); withdrawing consent may mean we can no longer provide some or all of the Services to your practice.

5. Court & case data

Lawyer Pro app retrieves publicly available case details, hearing dates, cause-list entries and signed orders from India’s public court systems (such as the eCourts services, High Court and Supreme Court portals, and tribunals) and links them to your account based on identifiers you provide (such as your State Bar Council enrolment number, an SCI AOR code, a 16-digit CNR, or party/case details).

This information originates from public court records. We present it for your professional convenience and, where a court registry cannot be reached, we clearly mark it as showing the last known status rather than presenting stale data as current. We do not guarantee the real-time accuracy, completeness or timeliness of court-sourced data, and it is not a substitute for the official certified court record.

Non-Affiliation Disclaimer: Lawyer Pro app is an independent legal practice technology platform operated by Loopami Technologies Private Limited. It is not affiliated with, associated with, authorized by, endorsed by, or in any way officially connected with the eCourts Project, the Supreme Court of India, any High Court, District Court, Tribunal, or any government agency or judicial authority in India.

6. How we share information

We do not sell your personal data. We do not use your case files, pleadings, or confidential briefs to train public artificial intelligence models. We share information only as described here:

Each practice is cryptographically and logically isolated — one advocate cannot see another advocate’s cases except through the explicit practice sharing and role controls configured by the practice owner.

7. Device permissions

The mobile application requests the following permissions, strictly for the stated purpose and only when you use the related feature:

• Camera — to scan paper case briefs, receipts, and capture a profile photo.
• Photos / Storage — to select case documents, attachments, and save downloaded order PDFs.
• Notifications — to deliver critical morning hearing alerts and 7:00 PM causelist notifications.
• Microphone (optional) — to record voice notes or matter dictation if you choose to use voice features.

You can modify or revoke these permissions at any time in your device operating system settings.

8. Analytics & advertising

We use Google Analytics for Firebase to understand feature performance and improve platform uptime, and privacy-preserving marketing SDKs to measure campaign effectiveness. These analytics record coarse operational metrics (e.g. screen views, subscription tiers) and never capture case facts, party names, or client files. You can limit or reset ad tracking at any time through your device settings (“Delete advertising ID” on Android, or Settings → Privacy & Security → Tracking on iOS).

9. Data retention

We retain your practice data for as long as your account remains active and as necessary to deliver the Services. If you delete your account in-app (under Profile → Delete account), your account is scheduled for deletion after a 7-day grace window. Signing in again at any time during those 7 days cancels the deletion automatically. Following this window, we permanently purge or de-identify your personal data from live production databases, subject only to legal compliance records and encrypted rolling system backups.

10. Security

We deploy rigorous technical and organizational safeguards designed to protect sensitive legal work product: role-based access control (RBAC), multi-tenant logical partitioning, TLS 1.3 encryption in transit, and AES-256 encryption at rest. Our primary database and most cloud workloads run in Google Cloud's Mumbai region (asia-south1).

11. Your rights

Under the DPDP Act and applicable regulations, you have the right to:

• Access a summary of your personal data processed by us.
• Request correction, completion or updating of inaccurate data.
• Request erasure of your personal data and account (available in-app under Profile → Delete account).
• Withdraw consent for optional notifications and alerts at any time.
• Nominate an individual to exercise your data rights in the event of death or incapacity.
• File a grievance with our Grievance Officer or escalate to the Data Protection Board of India.

12. Children

The Services are intended strictly for practising advocates, legal professionals, and law students above the age of 18. We do not knowingly collect personal data from minors.

13. Where data is processed

Our primary database and most cloud workloads run in Google Cloud's Mumbai region (asia-south1). Files you upload or scan, and court documents we store for you, are kept in Google Cloud Storage in the United States (us-east1). When you use AI features, the relevant content is processed by the Google Gemini API, which may process it outside India. We transfer data outside India only as permitted under the DPDP Act.

14. Changes to this policy

We may update this policy periodically to reflect product enhancements or regulatory developments. When material updates occur, we will update the “Last updated” date and notify you in-app or via registered email. Continued use of the Services after notification constitutes acceptance of the revised policy.

15. Contact & grievances

In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, questions, requests, or grievances regarding this policy may be addressed to:

• Entity: Loopami Technologies Private Limited (CIN: U62011UW2026PTC257643)
• Registered Office: 313, 3rd floor, Devika Towers, Chandernagar, Ghaziabad – 201011, Uttar Pradesh, India
• Privacy Contact: contactus@lawyerpro.app
• Grievance Officer: Grievance Redressal Officer, Loopami Technologies Pvt. Ltd., Email: grievances@lawyerpro.app

All grievances will be acknowledged within forty-eight (48) hours and addressed within thirty (30) days from receipt.